Shipping policy

 

Please allow 3–7 business days for processing and 1–3 business days for shipping. In-stock items may arrive sooner, while most wigs and closures require customization.

Orders placed using third-party payment providers such as Zip, Afterpay, or Klarna may require the full processing period. For faster payment processing, Shop Pay is recommended.

Business days do not include weekends. Tracking will be emailed once your order ships. Any carrier delays, holds, or lost packages must be addressed with the courier, though we’ll assist when possible.

DHL and FedEx may deliver earlier than expected, but this is not guaranteed. DHL may also display the nearest service area rather than your exact delivery location.